I've more than 8 of experience in it operations and production environments, currently working for Hammer Project and I'm currently part of sre team and my job responsibility is:

Monitoring app availability to minimize system downtime.
Checking the health of the hammers.
Checking the call schedule status of top customers; if any disruption is found, we inform the Customer Success team.
Creating, deleting, and modifying HCP cloud users and SF users.
Taking instant action when we receive alert emails and involving the engineering team if needed.
Creating carrier tickets for carrier outages.
When an outage occurs, sending internal and customer notifications within the SLA.
Handling SF and Jira tickets.

Extra Activities
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* Participating in production releases and patching.
* Creating automated .bat or PowerShell scripts for bulk tasks.